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Disclaimer

**The iECHO Help Center has moved to **About.iecho.org - as part of the new About iECHO website, incorporating the digital brochure, help center, trust center, and other resources about iECHO.

The content here may be out of date. Please refer to the new help center for all information about the iECHO platform, or chat with the Ask iECHO agent

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iECHO simplifies issuing certificates for various milestones. Organizations can easily create and send certificates for Participation, Program completion, Case Presentations, and Subject Matter Expert. This user-friendly process ensures that all achievements are recognized and documented efficiently.

<aside> <img src="/icons/light-bulb_yellow.svg" alt="/icons/light-bulb_yellow.svg" width="40px" /> To create certificates, You would need to enable the program with certificate features by switching on the toggle for Provide certificate while creating the program. Refer to the image below

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<aside> <img src="/icons/checkmark_green.svg" alt="/icons/checkmark_green.svg" width="40px" /> Certificates will be sent to the registered email and phone number with a download option. They will also be accessible through the View Certificatessection in the profile.

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Enhancements: The 'Select All' option in the Participants tab now automatically selects participants with an email as their primary contact, making certificate issuance more efficient.

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Here’s how you can Create & Issue Certificates:

• From your iECHO Homepage, open the left panel and select the second icon to view :allprograms: All Programs.
• Select the Program followed by Participant Group for which you want to send the email.
• In the Participants section, click on the Active Participants.
• Choose from the list to Issue Certificate either to all participants or to individuals as needed.

iECHO allows certificates to be issued either in bulk or individually.

<aside> <img src="/icons/checkmark_green.svg" alt="/icons/checkmark_green.svg" width="40px" /> To save time, all fields in the certificate creation process are automatically populated with details from the most recently issued certificate.

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