<aside> <img src="/icons/info-alternate_blue.svg" alt="/icons/info-alternate_blue.svg" width="40px" /> Setting a secure password is important to help ensure your account stays safe and protected. Your password is stored in an encrypted format. ECHO employees cannot view your password, and **we will never ask you for your password or one-time-password (**OTP is a 6-digit code). If you are contacted by a person asking for your iECHO password or OTP, please contact iECHO support immediately at [email protected]. Learn more about our password requirements

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Here’s how you can reset your password on iecho.org:

1. Go to iecho.org website.
2. On the login page, select the option to Continue with Email
3. Input your registered Email id and click on Continue
4. Click on**Forgot Password?**under the Password input field.

1. You will be redirected to a new page where you need to enter your registered email id to get the password reset link.
2. Input your registered Email and click on Send Reset Link.
3. You will now receive an email with the subject Request to Reset Password. Click on the Reset Password button in this email.
4. This will take you to a password reset page where you need to enter a new password for your account.
5. Choose a strong, unique password. Please note that your password must meet the following criteria:

• At least 10 characters
• At least one upper-case character (Capital letter e.g A, B, C, --, Z)
• At least one numeric character (Numbers e.g 1,2,3,4, --, 0)

1. Click on Reset Password ******to confirm your new password **and you will be redirected to login.
2. Now, login with the new password to access your iECHO account.

• Check this video tutorial to reset your password: