This is the Help Centre and your one-stop destination for iECHO resources and support! Access all the tools, resources, and support you need to enhance your iECHO experience across the following:
If you can't find what you're looking for or need further assistance, please write to iECHO support at **[email protected].**
<aside> 💡 📹 iECHO Overview for ECHO Hubs (English, closed captions available)
Enhance your understanding of iECHO through this detailed overview delivered by Kartik Dhar - Chief Technology Officer at Project ECHO. This video highlights the key features & benefits for our Hubs, ECHO Participants & the entire ECHO community.
https://www.youtube.com/watch?v=Ol-7LyfZv94
</aside>
Setting your language preferences
Managing Communication Settings
Unsubscribe Promotional Emails from iECHO
Managing your Hub team members
Inviting Participants to Public/ Private programs
Programs - Creation and Editing
Creating a Participant Group Schedule
Communicating with your Participants
Edit Participants’ Professional Details
How to Remove a Participant from a Participant Group
Discussions Forum: Foster collaboration & knowledge sharing
How to Filter & Sort Active Participant list
Guidelines for Uploading Content on iECHO
Issuing Certificates to Participants
Discover Public Programs on iECHO
Accessibility Support: Devices
Accessibility Support: Languages
iECHO Video Conferencing Integration: Custom Solutions
Conducting Zoom Webinars through iECHO
Handling time zones with iECHO
Project ECHO Taxonomy Addition & Edit Requests
Network Firewalls and iECHO: Key Information and Tips
All Programs Data - (Organization level CSV Export)
Participants Data (Participant group level CSV export)
Session-wise data (Individual session CSV Export)
Viewing Program Data Dashboard
Integrated Zoom polls (Currently in Beta)
Videoconferencing etiquette & best practices
Integrating Calendar for iECHO Sessions
Conducting Live Polls/Quizzes during a session
How to Invite a Subject Matter Expert
Conducting Session Feedback Survey
Inviting Guest Participants (Public Programs)
Conducting Assessments & Other Surveys
Guidelines for Email Messaging
Quick Access for Immediate Sessions
Frequently Asked Questions (FAQs) for the new iECHO Platform
Video Tutorials for using iECHO
<aside> 📌 Periodically, we roll out new and/or improved features to the iECHO platform. All registered users get an email notifying them of relevant updates or new features. We recommend trying out the new features and sharing your feedback with us at [email protected].
****🆕 Latest Updates : October 2024
**Easily Collect Feedback with Unique Links** iECHO generates unique feedback links for each session to help you gather participant insights. Note that iecho.org/feedback will still redirect to the feedback form for the most recent session attended.
**Sort Active Participant list -** Organize ‘active participants’ alphabetically or by joining date (newest to oldest), to send emails or issue certificates to specific participants.
</aside>
<aside> 🆘 Having trouble with iECHO? Our guide provides quick fixes for common issues like signup, login, profile completion, team management, program management, content upload, session attendance, and form creation.
</aside>
<aside> ©️ Project ECHO and iECHO are registered trademarks of the University of New Mexico.
</aside>