👋Welcome to the iECHO Help Center for ECHO Organizations

Learn how iECHO empowers Organizations, Participants, and the global ECHO community in this quick feature walkthrough by Kartik Dhar, CTO at Project ECHO.

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🔎 Search for answers: Use the search box above to find help articles by keyword.

📘 Visit the FAQs: Find quick solutions to common platform questions.

🛠️ Read Troubleshooting Guidelines: Step-by-step help for resolving known issues.

💬 Need support?: Use the chat icon in the bottom-right corner of iECHO for live assistance, or email [email protected].

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Browse Help by Topic


<aside> 📌 Periodically, we roll out new and/or improved features to the iECHO platform. All registered users get an email notifying them of relevant updates or new features. We recommend trying out the new features and sharing your feedback with us at [email protected].

Here are the latest updates:

🆕 iECHO Updates : December 2025

  1. Improved User Registration

New users now see relevant professions upfront during registration, based on the program's target professions. Ensure your program's target professions are selected accurately for a smooth registration experience for your participants. Learn More ›


  1. Update Participants’ Attendance Effortlessly

Program admins can now manually correct discrepancies in participants' attendances for ECHO programs. Learn More ›


  1. iECHO Trust Center - Now Live at trust.iecho.org

A centralized, transparent space highlighting our security, privacy, and accessibility practices, built to strengthen trust and support responsible growth across the iECHO Network.


  1. Program Name Suggestions in Multiple Languages

Program name suggestions are now automatically shown in your selected platform language, making it easier to choose relevant, and locally appropriate program names.


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<aside> ©️ Project ECHO and iECHO are registered trademarks of the University of New Mexico.

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