Welcome to the iECHO Help Center for ECHO Hubs
Find everything you need to manage your programs, participants and teams on iECHO.
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Explore our FAQs for quick answers. If you still need assistance, our iECHO support team is happy to help at [email protected].
Frequently Asked Questions (FAQs)
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<aside> 💡 📹 iECHO Overview for ECHO Hubs (English, closed captions available)
Enhance your understanding of iECHO through this detailed overview delivered by Kartik Dhar - Chief Technology Officer at Project ECHO. This video highlights the key features & benefits for our Hubs, ECHO Participants & the entire ECHO community.
https://www.youtube.com/watch?v=Ol-7LyfZv94
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Setting your language preferences
Managing Communication Settings
Unsubscribe Promotional Emails from iECHO
Inviting Participants to Public/ Private programs
Programs - Creation and Editing
Creating a Participant Group Schedule
How to communicate with Participants Using Quick Email
Edit Participants’ Professional Details
How to Remove a Participant from a Participant Group
Discussions Forum: Foster collaboration & knowledge sharing
How to Filter & Sort Active Participant list
Guidelines for Uploading Content on iECHO
Issuing Certificates to Participants
Explore Public Programs & Organizations
Accessibility Support: Devices
Accessibility Support: Languages
iECHO Video Conferencing Integration: Custom Solutions
Handling time zones with iECHO
Project ECHO Taxonomy Addition & Edit Requests
Network Firewalls and iECHO: Key Information and Tips
Participants Data (Session-level CSV Export)
Feedback Data (Session-level CSV Export)
Certificate data (Session-level CSV Export)
Polls Data (Session-level CSV Export)
Participants Data (All Data - Participant group level CSV export)
Certificate Data (All Data - Participant group level CSV export)
All Programs Data - (Organization level CSV Export)
Viewing Program Data Dashboard
Integrating Calendar for iECHO Sessions
<aside> 📌 Periodically, we roll out new and/or improved features to the iECHO platform. All registered users get an email notifying them of relevant updates or new features. We recommend trying out the new features and sharing your feedback with us at [email protected].
🆕 Latest Updates : March 2025
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Having trouble using iECHO? This guide provides fixes for common issues like signup, login, profile completion, team management, program management, content upload, session attendance, and form creation.