Learn how iECHO empowers Organizations, Participants, and the global ECHO community in this quick feature walkthrough by Kartik Dhar, CTO at Project ECHO.
đš iECHO Overview for ECHO Organizations (English, closed captions available)
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đ Search for answers: Use the search box above to find help articles by keyword.
đ Visit the FAQs: Find quick solutions to common platform questions.
đ ď¸ Read Troubleshooting Guidelines: Step-by-step help for resolving known issues.
đŹ Need support?: Use the chat icon in the bottom-right corner of iECHO for live assistance, or email [email protected].
đ To help the team respond faster, include your:
⢠Organization name
⢠Program name
⢠URL of the relevant page
For example, if youâre facing an issue with a participant group, go to that group page and copy the link from your browserâs address bar. Sample: https://iecho.org/Organization/ORG1621832924159H7H6TSYVFE/**batch/BCH17271708805748JT2UMSB64**
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Introducing the iECHO 2025 Roadmap! đ
Watch this video now to explore exciting updates shaped by our partners â be part of whatâs next!
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<aside> đ Periodically, we roll out new and/or improved features to the iECHO platform. All registered users get an email notifying them of relevant updates or new features. We recommend trying out the new features and sharing your feedback with us at [email protected].
đ Latest Updates : June 2025
Improved Homepage Experience
Explore featured programs, experience better navigation and optimized announcements view.
Guided Program Creation: A step-by step flow to help you create and customize programs with different registration types, iECHO search visibility settings, and ability to assign program leads.
Learn More> |
New Analytics Center: Track the growth of your organization and programs through this new dashboard, with date range filters in three main sections:
Overview:Â High-level metrics (sessions, participants, hours, attendance, professions, geographical presence) across programs.
Forms: Insights from post-session feedback surveys.
Participants:Â Individual participant specific metrics, e.g., attendance, certificates issued, and cases presented.
Learn More> |
Improved mobile experience for Discussions: Conversations and announcements are now easier to use on mobile devices and are readily available on the home page.
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<aside> ÂŠď¸ Project ECHO and iECHO are registered trademarks of the University of New Mexico.
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