πŸ‘‹Welcome to the iECHO Help Center for ECHO Organizations

Learn how iECHO empowers Organizations, Participants, and the global ECHO community in this quick feature walkthrough by Kartik Dhar, CTO at Project ECHO.

πŸ“Ή iECHO Overview for ECHO Organizations (English, closed captions available)

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πŸ”Ž Search for answers: Use the search box above to find help articles by keyword.

πŸ“˜ Visit the FAQs: Find quick solutions to common platform questions.

πŸ› οΈ Read Troubleshooting Guidelines: Step-by-step help for resolving known issues.

πŸ’¬ Need support?: Use the chat icon in the bottom-right corner of iECHO for live assistance, or email [email protected].

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Introducing the iECHO 2025 Roadmap! πŸš€

Watch this video now to explore exciting updates shaped by our partners β€” be part of what’s next!

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Browse Help by Topic


<aside> πŸ“Œ Periodically, we roll out new and/or improved features to the iECHO platform. All registered users get an email notifying them of relevant updates or new features. We recommend trying out the new features and sharing your feedback with us at [email protected].

πŸ†•Β Latest Updates : October 2025

  1. Quick Chart Access in Overview & Forms

Easily view as a table or download all charts as CSV or PNG in the Overview & Forms sections. Learn more β€Ί

πŸ†• Latest Updates : September 2025

1. Control Public Program Participation

Auto-approve or review participant requests to join publicly listed ECHO Programs, helping you build more engaged learning cohorts. Read more β€Ί

2. Discussions on Your Homepage

Access Conversations and Announcements directly from your homepage. React, comment, and participate without navigating away. Learn more β€Ί

3. Advanced Participant Filtering

Filter participants by attendance duration, join dates, and more. Issue certificates, send Quick Emails, and manage engagement efficiently. Learn more β€Ί

4. Elevate Your Organization Profile

Personalize your Organization profile with a cover image and heading that reflects your mission and identity. Read more β€Ί

5. Replace Content Files Seamlessly

Update content files without changing your shared link, ensuring your resources remain up-to-date and accessible. Read more β€Ί

6. iECHO Connect 2025

Join the global ECHO partner community virtually to explore innovations, share success stories, and help shape the future of the iECHO platform. Register β€Ί

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<aside> ©️ Project ECHO and iECHO are registered trademarks of the University of New Mexico.

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