👋Welcome to the iECHO Help Center for ECHO Organizations

Learn how iECHO empowers ECHO organizations, participants, and the global ECHO community in this quick feature walkthrough by Kartik Dhar, Chief Technology Officer at Project ECHO.

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🔎 Search for answers: Use the search box above to find help articles by keyword.

📘 Visit the FAQs: Find quick solutions to common platform questions.

🛠️ Read Troubleshooting Guidelines: Step-by-step help for resolving known issues.

💬 Need support?: Use the chat icon in the bottom-right corner of iECHO for live assistance, or email [email protected].

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Browse Help by Topic


<aside> 📌 Periodically, we roll out new and/or improved features to the iECHO platform. All registered users get an email notifying them of relevant updates or new features. We recommend trying out the new features and sharing your feedback with us at [email protected].

Here are the latest updates:

👆Join upcoming sessions directly from the homepage

Access and join sessions faster without navigating to the session page. Learn More › | Watch here ›

📋 Create program forms with anonymous responses

Collect responses without capturing participant details. Read More ›

🔖 Access and manage certificates directly on the homepage

View, download, and share certificates from the homepage. Learn More ›

📮 Add focus area tags to improve content discovery

Tag content to make it easier to find and organize. Read More ›


🆕 iECHO Beta Updates : March 2026

Enable Anonymous Forms on iECHO

iECHO now allows programs to collect responses without capturing participant details.

Learn More › | View Testing Guide ›

Join iECHO Beta or share insights at [email protected].


🆕 iECHO Updates : December 2025

  1. Improved User Registration

New users now see relevant professions upfront during registration, based on the program's target professions. Ensure your program's target professions are selected accurately for a smooth registration experience for your participants. Learn More ›


  1. Update Participants’ Attendance Effortlessly

Program admins can now manually correct discrepancies in participants' attendances for ECHO programs. Learn More ›


  1. iECHO Trust Center live at trust.iecho.org

A centralized, transparent space highlighting our security, privacy, and accessibility practices, built to strengthen trust and support responsible growth across the iECHO Network.


  1. Program Name Suggestions in Multiple Languages

Program name suggestions are now automatically shown in your selected platform language, making it easier to choose relevant, and locally appropriate program names.


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<aside> ©️ Project ECHO and iECHO are registered trademarks of the University of New Mexico.

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