iECHO simplifies inviting and managing Hub team members, allowing efficient role assignments and control over their activities. This ensures smooth team management while keeping all members integrated into the Hub's operations. Additionally, iECHO enables efficient management by allowing Hubs to assign specific admins to individual programs, ensuring each program is overseen with tailored responsibilities.

Hub Owners and Admins can customize access levels to ensure appropriate program permissions, enhancing collaboration and security.

iECHO also offers customizable view, edit and notification access to align with the Hub’s unique requirements.

What does View, Edit and Notification access mean for Admins?

If no permissions are assigned, Access Restricted will be displayed in the program page for the team member.

After the Owner registers on the platform, other team members can be invited to the Hub.

<aside> 📌 ℹ️ The Admin (Programs) role is a crucial position in any organization. This individual has complete access to the Hub.

An Admin(Programs) can:

• Start ECHO sessions and download reports
• Invite additional Admin(Programs) and Hub members to join the organization

It is recommended to assign this role to someone who handles daily Hub operations and understands its functions deeply. They should troubleshoot issues and ensure smooth Hub operation. A dedicated Admin (Programs) streamlines processes and enhances efficiency.

ℹ️ A Hub Member is a user with limited permissions in the Hub as compared to the Hub Administrator.

A Hub Member:

• Has view-only access to program & organization information

A Hub Member cannot:

• Create programs or sessions on iECHO

While a Hub Member may not have the same access as an Admin (Programs), they can be given access to manage programs as required by an admin or Owner.

🎯Here’s an example of assigning roles for the four team members:

• Alpha: Assigned Program Admin with Edit and View permissions for Program A.
• Charlie: Assigned Program Admin with Edit and View permissions for Program B.
• Bravo: Assigned Hub Member with View and Notification permissions, so they can view program details and get updates but can't edit.
• Delta: Assigned Hub Member with View and Notification permissions, like Bravo.

This ensures full operational control for Alpha and Charlie, while Bravo and Delta stay informed.

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There are three way’s that Admins can be assigned to individual programs:

1. Inviting a Hub Team Member

1. Log in to iECHO and select the relevant Hub.
2. Go to Invite Org Members from the homepage

or Add Member in the Org Team section.

1. Upon selecting the relevant role, the list of programs under the Hub will be displayed.
2. After assigning program permissions, click Send Invite.

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☝Important:

• Assigning Permissions: If "Edit" permission is selected, "View" permission will be automatically assigned.
• At least "Edit" or "View" access is needed to assign notifications.
• Invitation Status: Invited members will appear in the “Invited” list until they complete their registration. They will gain access once they register.
• Permissions for a team member can also be changed in the Invited stage.
• Owners have access to all programs in the Organization by default with the ability to modify notification access. </aside>

<aside> 💡

Let’s take an example of University of Psychological Sciences which is a Hub dedicated to the comprehensive study and advancement of the field of psychology. They are currently running the following programs:

1. Master of Science in Autism Diagnosis and Intervention for Adults ECHO program
2. Master of Arts in Mental Health Counseling with a focus on Integrative Therapy Approaches ECHO program
3. Doctorate in Clinical Psychology with a specialization in Trauma-Informed Care and Resilience Building
4. Neurodiversity and Inclusive Education ECHO Program

and 4 more programs.

These programs are independently spearheaded by 5 different Admins: Charu Lata, Gautam Gambhir, Piyush Chawla, Poonam Singh, Ronit Roy and Samir Singh. Here’s how you can manage their permissions in different programs.

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2. Assigning Admins While Creating a New Program

1. Log into your iECHO account.