iECHO streamlines your experience by allowing you to start ECHO sessions directly from the platform—no need to log in to Zoom or share meeting IDs and passwords. We’ve made the connection between iECHO and Zoom as seamless as possible.

<aside> <img src="/icons/checkmark_green.svg" alt="/icons/checkmark_green.svg" width="40px" /> Note: Before starting, make sure you have the Zoom app downloaded. Download Zoom here

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Start a Session from the Homepage

Program Admins can now start sessions faster directly from the Homepage.

1. Log in to your iECHO account.
2. Go to the Homepage.
3. In the list of upcoming sessions, locate your session.
4. Click on Start Session.
5. Choose how to start:
   • Only Me – start individually
   • Join with Others – start and mark attendance for participants joining with you

iECHO will automatically launch the Zoom app.

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Start a Session from the Program Schedule

You can also start sessions from within a Participant Group.

1. Open the left panel from the Homepage and select the second icon to view :allprograms: All Programs.
2. Open the relevant Program followed by the particular Participant Group.
3. Go to the Schedule section, scroll down and select the session.
4. Click Start Session.

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Once a Program admin has started the session, the other program admins on the team will see the option Join Session to enter the session as co-host.

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Request Host/Co-host permissions on Zoom if needed.

💡Enable pop-ups for iECHO in your browser to ensure the Zoom session launches without interruption. **

Example: The "Chronic Disease Management" session is scheduled for 2:00 PM – 3:00 PM. If another Program Admin has already started it, simply click the Join Session button to enter the discussion. You will be added as an Attendee in the session. If you need to be the host of the Zoom, you can message the host on Zoom to request host or co-host permissions.

Need to resume the session

If the program admin who started the session is no longer available or has been disconnected, click the Start Session button to resume.

Example: The "Mental Health Support" session was in progress, but the program admin who began the session was disconnected. Click the Start Session button to resume and continue facilitating the session. You will become the Host in the session.

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Implications of this feature:

• Sessions can be joined up to 60 minutes before the scheduled time.
• iECHO automatically tracks Admin participation duration.
• iECHO uses your registered name for the session without the need to rename.
• You can mark attendance for others when starting with Join with Others.