iECHO provides robust video conferencing support to enhance your virtual sessions, offering seamless integration options tailored to your needs. By default, iECHO supports Zoom as its built-in video conferencing solution. For users requiring specific functionalities or custom setups, iECHO also supports custom video conferencing integrations. However, we recommend using the built-in Zoom integration for the most effective and streamlined experience.

<aside> <img src="/icons/info-alternate_red.svg" alt="/icons/info-alternate_red.svg" width="40px" /> Note: The default limit to invite participants to a Participant Group is 450. If there is a need to increase Participant Group limit, write to [email protected].

</aside>

You can use Custom Video Conferencing on iECHO when organizational policies or regional restrictions limit standard platforms, or when network conditions require more adaptable options. It also suits sessions with specific user preferences or unique requirements, providing flexibility for seamless communication.

<aside> ⚠️

The Manage Zoom Polls feature is currently not available for Custom VC integrations in iECHO. If your session links are integrated, you cannot edit polls directly through iECHO at this time.

📌To modify an existing poll, you must log in to the application integrated with your session, such as Zoom, Microsoft Teams, or any other supported platform.

🔹 Read here for important information to consider when setting up a Custom VC integration.

</aside>

Here’s how you can add custom video-conferencing:

  1. Navigate to your iECHO Homepage.
  2. Navigate to Programs page by clicking on View more .
  3. Select the Program for which Participant Group Custom Video Conferencing Link needs to be integrated.
  4. Select the Participant Group where you want to add Custom Video Conferencing Link.
  5. Select Settings on the top right.
  6. Select Session and Videoconferencing at the end of the list.
  7. Switch on the toggle to enable custom video conferencing.
  8. Select the Platform Name from the list: