Explore tools, tips, and support tailored to help you make the most of your iECHO journey as a participant.
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🎬 New to iECHO? Let’s get you started the easy way!
Watch the iECHO Overview for ECHO Participants (English) and unlock the tools, tips, and tricks to make your learning journey smooth, engaging, and impactful.
🌍 Prefer another language? Dive into the video in:
Vietnamese | French | Spanish
https://www.youtube.com/watch?v=sXpHvsFchoY
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🔎 Search for answers: Use the search box above to find help articles by keyword.
📘 Visit the FAQs: Find quick solutions to common platform questions.
💬 Need support?: Use the chat icon in the bottom-right corner of iECHO for live assistance, or email [email protected].
📌 To help the team respond faster, include your:
• Organization name
• Program name
• URL of the relevant page
For example, if you’re facing an issue in a participant group, go to that group page and copy the link from your browser’s address bar. Sample: https://iecho.org/Organization/ORG1621832924159H7H6TSYVFE/**batch/BCH17271708805748JT2UMSB64**
🛠️ Read Troubleshooting Guidelines: Step-by-step help for resolving known issues.
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<aside> 📌 Periodically, we roll out new and/or improved features to the iECHO platform. All registered users get an email notifying them of relevant updates or new features. We recommend trying out the new features and sharing your feedback with us at [email protected].
🆕 Latest Updates Q4 : December 2025
📝 Smarter Registration
Relevant professions now appear upfront when you sign up, making it faster and easier to select your role and complete registration smoothly. Learn More
🆕 **Q3 Updates : September 2025
Discussions made simple**
Stay connected with your program by accessing Conversations and Announcements right from your homepage. Collaborate, ask questions, and never miss an update. Learn More
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<aside> ©️ Project ECHO and iECHO are registered trademarks of the University of New Mexico.
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